Privacy Policy

Overview

BigPartnership respects your privacy. This policy explains what information we collect when you browse this website, submit an enquiry, subscribe to our newsletter or apply for a role, why we collect it, and the choices available to you.

Information we collect

Information you give us

• Contact details you submit through an enquiry form, such as your name, email address, phone number, country of interest and programme of interest.
• Newsletter subscriptions, which store your email address and subscription status.
• Job applications, including your CV, cover letter and the details in your application form.

Information collected automatically

• Technical data such as your IP address, browser type, device type and the pages you visit, used to operate and improve the site.

We only ask for information that is relevant to the request you make of us.

How we use your information

• To respond to your enquiry and provide the assistance you requested.
• To send our newsletter, where you have asked to receive it.
• To assess job applications and contact you about the relevant process.
• To operate, secure and improve the website.
• To meet our legal, regulatory and ethical-compliance obligations, including those of the education agents and institutions we work with.

Sharing your information

We share your information only where it is necessary to serve you:

• With the partner universities and recruitment partners needed to progress an enquiry you have made.
• With service providers who host or support our systems, under strict confidentiality obligations.
• Where required by law, by a regulator, or to protect the rights, property or safety of BigPartnership, our partners or others.

We do not sell your personal information.

International transfers

Our partners operate internationally, so information you submit may be processed in another country. Where that happens we apply appropriate safeguards and share only what is necessary for your enquiry to progress.

Retention

We keep enquiry and newsletter records only for as long as they are useful for the purpose you asked for, or as long as our legal and ethical-compliance obligations require. Job applications are retained according to the stated recruitment process.

Your rights

You may ask us to give you a copy of the information we hold about you, to correct anything inaccurate, or to delete information we no longer have a lawful reason to keep. You can unsubscribe from our newsletter at any time using the link in any newsletter email.

To make a request, contact us using the details on our contact page. We may need to verify your identity before we can act on your request.

Cookies

This website uses only the cookies required to run it, such as an administrator session token. We do not use advertising or cross-site tracking cookies.

Changes to this policy

We may update this policy from time to time. The current version is always published on this page, with the date below indicating when it was last revised.

Contact us

For any privacy question or request, please contact us through the contact page of this website and select the relevant subject.